Qwest's Spirit of Server, Or lack there of
October 20, 2008 Posted by mitch | internet | 0 Comments
Long time no posts... but I figured I'd take a chance to rip on Qwest.
This is not something that has happened to me mind you... as I've been cursing qwest for a while.... I *might* sign up for their 20Mbit DSL should it ever arrive to my house (headless of coarse). Anyway... a friend of mine had an issue where a $15 charge showed up on his basic phone service account for a "email account" of sorts. Turns out that it came from a third party online over some "free coupons". All this online store had to do was send Qwest a bill with the phone number on it.
Essentially, Qwest is outsourcing their billing department for third parties... so not only are they a telcom company now... they're a billing/collections company!
A new low for Qwest
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